If DYMO Web Service is not running in your system tray, you can start the DYMO Web Service by opening the executable named .exe that is typically located in the folder where you installed the DYMO Label TM software. If the status is stopped, choose to start service Open DYMO Web Service from your system tray and confirm the status is set as started on port 41951 (Default port).Printing labels does not work or printer is not found – Make sure that the DYMO Web Service is running and that browser printing is supported.Firefox, Chrome, Edge or Safari) to test if printing labels works Printing labels does not work or printer is not found – Test in different web browsers (i.e.If this does not work, the problem is related to your computer or network. Printing labels does not work or printer is not found – Make sure labels can be printed using the DYMO Label TM software.When setting up the DYMO LabelWriter ©, first set it up when connected directly to your computer to exclude any problems within your local network that causes printing issues Printing labels does not work or printer is not found – Is your printer directly connected by USB to the computer.Uninstall other DYMO Label TM software versions first and reboot your computer to be sure to have a clean installation. Printing labels does not work or printer is not found – Make sure that DYMO Label TM 8.7.3 is installed (although higher versions should work, 8.7.3 has been validated in all browsers).The option to print labels is not visible in eLabInventory – please make sure the DYMO LabelWriter © add-on has been installed and activated in the Marketplace.Only printing for the left spool is supported. With DYMO LabelWriter 450 Twin Turbo it is not possible to use both spools. If the type of label you need for your lab is not listed in the default labels in eLabInventory, please contact us Please check with your label supplier which labels are compatible with your DYMO LabelWriter ©. Certain labels are only compatible with EU DYMO LabelWriter ©, others only work with US DYMO LabelWriter © and some are compatible with both DYMO LabelWriter ©. Please note that there are different DYMO LabelWriter © for the EU and the US market. In case you want to use cryo or chemical resistant labels, the labels of LabTag and Diversified Biotech are supported. Printing is supported on al DYMO LabelWriter © 450 models and a can be purchased at any local office supplier. Please make sure that on every computer from which labels should be printed, the DYMO Label TM software is installed and that each user needs to separately switch on the DYMO LabelWriter for its account. Note that the DYMO LabelWriter © can also be installed as a network printer to make it available for the entire lab to print labels. The option to print labels for samples, sample series, compartments and equipment is now available in eLabInventory. Make sure that under installed add-ons in the Marketplace the DYMO LabelWriter add-on is installed and active. If you successfully printed a label, your printer has been correctly set-up and you can activate the DYMO LabelWriter for your eLabInventory account. ![]() If you cannot print labels after installing DYMO Label TM please reboot your computer. ![]()
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